Frequently Asked Question

 

General Questions

 

Question 1-9
Q Why should I choose BizDOM over other training providers?
A

At BizDOM training is personal, Our instructors are well experienced and have prepared a training methodology that will explain difficult concepts and very simple methods.
Trainers at BizDOM have trained hundreds of students from around the world. Students from BizDOM have not only passed exams but have understood the concept of the course content.
The help Desk at BizDOM will facilitate the Training students who reside out of Francistown / Botswana and make their stay as comfortable as possible while on training in Francistown.

BizDOM provides end-to-end solution that includes airport pickup, hotel/apartment, meals, transport
Once you have registered for the course with a Initial P500 deposit you can be sure it will never be cancelled.
The initial P500 is fully refundable if you decide to cancel you booking.
Our training costs are the lowest in the market as compared to training centers that conduct Training courses in a Maximum class size of Just 7 students.
Q. What is the Maximum class Size?
A The maximum class size is 7 Students
Q. Where is BizDOM Located ?
A. BizDOM is Located in Francistown: Light Industrial, SC properties, Suite #1.
Q What are the class hour?
A. Training is conducted from Monday to Saturday From 9 Am to 10 Pm
Q Do I have to study through the course material before I come to class?
A. It is adviced for the normal track course but not mandatory.
Q Do I have to pay before I come for the training?
A You have to pay an initial deposit of P500 (Refundable). You can pay the balance when you come to BizDOM, for the training course.
Q What does the course fee include?
A

The course fee includes Training, All official exam fees, (Accommodation, breakfast, lunch for those who are boarding) and snacks(for Non boarding), books, Airport pickup and drop and a daily pickup.
Q What if I want to stay longer then the course schedule dates.
A No problem as long as you want
Question 10-18
Q Can I attend the training on a Tourist VISA ?
A YES
Q Can I extend my VISA while I am in Botswana ?
A Yes , you can extend the VISA for a month
Q .Do I need to take any health precautions/ vaccinations before I come to Botswana?
A Francistown is clean and hygienic and it is not necessary to have yourself vaccinated. It is advisable to consult your physician before coming to Francistown. Most of our students come without vaccinations.
QUES What are the benefits of BizDOM boot camp Training?
ANS Boot camps training are short, so you will be out of the office for only a few days. When you finish your boot camp, your training is done and you should be ready to take your certification exam, so you won't have to drag your preparation over a long period of time after you return to work because you only have a little bit of time to study in your day-to-day environment
• You won't have to figure out how to balance work and evening courses, as boot camps happen over a few short days
• You have the opportunity to come out of the boot camp course and write your certification exam, so you have something tangible to take away from the course
Q What is the pass rate of your students?
A 96.7 %
Q Is it true that I am guaranteed to pass the exams?
A It is true that we guarantee our Boot camp students will pass the exam only if they promise to study and follow the coarse material given.
Q Who will be the Instructors?
A Your instructor will be certified and experienced. He/She will guide you during the entire course (theory and live implementations)
Q What methods of payment are accepted?
A WIRE-TRANSFER, CREDIT CARD (at our training center OR CHEQUE payments will be accepted.
Question 19-26
Q Can anyone take this course?
A

You may request a Knowledge test and you will be advised by out expert team on your course selection.
Q Do I need to book my Hotel reservations?
A No, your reservations are made in the hotel / Lodge selected by you from a wide range
Q Do I need to bring my own laptop?
A No, but you may want to bring it for late night access to the Internet and to save any config from your router or to store utility software provided by your instructor
Q What does the course fee include and how do I register?
A

• Hands on Training with an experienced trainer

  • • Accommodations
  • • Breakfast, Lunch and snacks
  • • A pickup and drop to the local airport by our private vehicle
  • • Exam vouchers
  • • Unlimited LAB access
  •   Books
Q Do we have to share rooms?
A

Absolutely NOT. Each student will receive their own room with a bed and Desk.
Q How many students are in each class?
A To make sure individual attention is given to Boot Camp students, all classes will be limited to 7 students in our classes.
Q When can students take the exam and is it possible finish early and leave?
A The exam dates are fixed for each boot camp schedule, however during the boot camp the instructor will work with the students to determine an appropriate time for the exams
Q What if I don't want all the expenses paid?
A You can make your own arrangements for accommodation.
You will only be charged the tuition fee by BizDOM. BizDOM will only provide you with local transport and a airport pickup and drop.

 

Select the course title of your choice to view the frequently Asked Questions of the desired course.

 

1. Microsoft Certified Database Administrator (MCDBA)
Q. .Does Microsoft Learning offer a Microsoft Certified Database Administrator (MCDBA) credential on Microsoft SQL Server 2005 or Microsoft SQL Server 2008?
A No. In response to customer requests for certifications that are more targeted and up-to-date, we offer Microsoft Certified IT Professional (MCITP): Database Administrator, MCITP: Database Developer, and MCITP: Business Intelligence Developer on Microsoft SQL Server 2005 and Microsoft SQL Server 2008.
Q How long will my certification be valid?
A. All Microsoft Certified Technology Specialist (MCTS), Microsoft Certified IT Professional (MCITP), and Microsoft Certified Professional Developer (MCPD) certifications retire when Microsoft discontinues mainstream support for the related technology. After a credential retires, it still appears on your transcript but is listed as "inactive." In most cases, an upgrade path is available for people who have that credential, which allows them to demonstrate their skills on the newest version of the technology without completing all exams associated with the new credential. The following credentials will not be retired: Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Systems Administrator (MCSA), Microsoft Certified Desktop Support Technician (MCDST), Microsoft Certified Database Administrator (MCDBA), Microsoft Certified Solution Developer (MCSD), and Microsoft Certified Applications Developer (MCAD).
   
2. Microsoft Certified Desktop Support Technician (MCDST)
Q
 How can I determine if I am an appropriate candidate to earn the MCDST certification?
A
 The MCDST certification covers the skills of help desk technicians, customer support representatives, computer support specialists, technical support representatives, and technical support specialists as defined by the National Workforce Center for Emerging Technologies Skill Standards for Information Technology and by other research worldwide. The MCDST certification is for IT professionals who are working in the typically complex computing environments of small, medium-sized, and large organizations that use Windows XP. An MCDST candidate should have six to twelve months of experience in supporting Windows XP end users.
Q
 I am currently pursuing my MCDST certification and would like to pursue the Microsoft Certified Systems Administrator (MCSA) certification in the future. Will Microsoft recognize the MCDST certification as an alternative to the MCSA elective?
A
 Yes. The MCDST certification is accepted as an alternative to the required elective exam for the MCSA certification.
Q
 How is the MCDST certification different from the MCSA certification?
A
 The MCDST certification is for IT professionals who have excellent customer service skills and can educate users and solve hardware or software issues on the Windows client system. The MCSA certification is for IT professionals who implement, manage, and troubleshoot network and system environments based on the Windows Server 2003 operating system. These individuals typically do not directly support end users or troubleshoot desktop issues as part of their job. Unlike an MCSA, an MCDST is not expected to have network administration skills.
Q
 I am already an MCSA or MCSE. Should I consider pursuing the MCDST certification?
A
 Consider pursuing the MCDST certification if your current technical-support responsibilities include troubleshooting, customer service, hardware and software installation, or configuration and upgrades for Windows XP and Microsoft Office. Adding the MCSDT certification to an MCSA or MCSE certification will broaden your support capabilities and enhance your employability.
Q
  How is the MCDST certification different from the Microsoft Office Specialist certification?
A
 The Microsoft Office Specialist certification is a globally recognized standard for demonstrating desktop skills; it measures competence and productivity when using Microsoft Office programs. The MCDST certification focuses on troubleshooting and maintaining applications.
Q
 I have my CompTIA A+ and CompTIA Network+ certifications. Do these certifications count toward the MCDST certification?
A
 While providing a solid base of skills and knowledge, the CompTIA A+ and CompTIA Network+ certifications do not count toward the MCDST certification.
Q
 How does the MCDST certification differ from the CompTIA exams?
A
 The A+ Core Hardware and the A+ Operating Systems Technologies (CompTIA) exams cover essential competencies for service technicians working with desktop computers. The MCDST certification focuses specifically on the desktop support technician who works in a service environment. The MCDST exams go beyond the basics and focus on diagnosis and assessment of end-user incident requests on the Windows operating system and the applications that run on it.
Q
  Are there additional soft-skill and hardware certifications available to complement the MCDST certification?
A

Yes. If you are interested in enhancing your soft-skill and hardware certifications, consider these third-party certifications:

    Soft Skills: Help Desk Institute Customer Service and Support (CSS) and Help Desk Analyst (HDA) Certifications

Hardware: CompTIA A+ Certification

Most of the help desk certifications in the marketplace complement the MCDST certification because it is focused on supporting key technologies on the Windows desktop, specifically Windows XP and Microsoft Office.
Q
 As a hiring manager, why would I hire an MCDST over a Microsoft Certified Systems Administrator (MCSA) or Microsoft Certified Systems Engineer (MCSE)? Will an MCDST have difficulty finding jobs when competing with MCSAs or MCSEs?
A
 MCDST, MCSA, and MCSE job roles are distinct. These certifications—for desktop support technicians, systems administrators, and systems engineers, respectively—provide hiring managers with an accurate means of identifying qualified individuals for specific job roles in an organization's IT structure. Recent research indicates that a demand gap exists between the number of support technicians that are needed on Windows desktop systems and the number of skilled individuals available to do the job. The MCDST certification will help employers readily identify qualified individuals to close this gap.
Q
 How long will my certification be valid?
A
 The MCDST certification will not retire. It will continue to hold its value in the marketplace as long as there is a need for IT professionals with these skills.

3. Microsoft Certified Systems Administrator (MCSA)

Q
 As a hiring manager, why would I hire an MCSA over an MCSE? Will MCSAs have difficulty finding jobs in competition with MCSEs?
A
 MCSE and MCSA job roles are distinct. The two certifications—one for systems engineers and one for systems administrators—provide hiring managers with an accurate means to identify qualified individuals for specific job roles in an organization's IT structure. Recent research indicates that a demand gap exists between the number of Windows systems administrators needed and the number of skilled IT professionals available to do the job. The MCSA certification will help employers easily identify qualified individuals to close the gap.
Q
  If I earn the MCSA certification, will it help me earn the MCSE certification?
A
 The MCSA certification covers the job functions of a network administrator. The MCSA certification contains a subset of the skills represented in the MCSE certification. After earning the MCSA certification, you must pass several other exams to earn the MCSE certification.
Q
 What is the difference between a certification and a specialization?
A
 A certification validates competency in a specific job role. A specialization validates job-role competency in a specific technical area. Specializations enable individuals who currently have or who are seeking certifications to highlight their focus in a specific field.
Q
  Are MCSA specializations more advanced than the MCSA certification?
A
 No. A specialization provides a way for candidates to show a hiring manager that they focus on a specific technical area. However, the job role proficiency that the certification validates is the same for an MCSA with or without a specialization.
Q
 Can an exam satisfy both the MCSA elective requirement and a specialization requirement?
A
 Yes. If you have already taken a specialization requirement to satisfy your MCSA elective requirement, you are one step closer to achieving your specialization.
Q
 What is MCSA recertification? Is it required?
A
 MCSA recertification is for professionals who want to maintain their skills with the latest Windows Server 2003 security-related functions and tools. Microsoft does not require recertification; however, many organizations elect to follow accreditation requirements from the American National Standards Institute (ANSI) and International Organization for Standardization (IS0), among other standards bodies. ANSI and ISO stipulate that individuals demonstrate continued competence through re-certification. In the case of the MCSA Security Specialization plus recertification certification, recertification is required every three years.
Q
 What happens if I earn the MCSA Security Specialization plus recertification and do not recertify in three years?
A
 Microsoft does not require recertification; however, becoming recertified every three years helps ensure that you have the knowledge and skills to work with the latest Windows Server 2003 security-related functions and tools. If you hold the MCSA Security Specialization plus recertification certification and do not recertify, this certification will expire and will revert to the MCSA Security Specialization without the recertification designator. You will not lose the MCSA Security Specialization if you do not recertify.
Q
   Is there an MCSA certification on Windows Server 2008?
A
 No. In response to customer requests for certifications that are more targeted and up-to-date, we offer Microsoft Certified IT Professional (MCITP) Server Administrator and MCITP Enterprise Administrator.
Q
 Does MCSA equate to MCITP: Server Administrator?
A
 No, not exactly. The MCITP on Windows Server 2008 requires a new skill set—in some cases, a more robust one—that differs from the skill sets needed for MCSA certifications. The MCITP: Server Administrator certification covers more operations-related job skills than the MCSA certification.
Q
 Are the MCTS and MCITP certifications replacing the MCSA and MCSE certifications?
A
 No. The MCSA and MCSE certifications are not being replaced. There is no change to the Microsoft Windows 2000 Server and Windows Server 2003 tracks and certifications. The MCTS and MCITP certifications are for Windows Server 2008.
Q
 Does my MCSA certification expire?
A
 No. Your MCSA certifications and specializations will hold their value in the marketplace as long as there is a need for IT professionals with skills in working with Microsoft Windows 2000 Server and Windows Server 2003. The Windows Server 2008 certifications are intended for IT professionals who are using or will be using Windows Server 2008; there is no requirement to upgrade to them.

4. Microsoft Certified Professional Developer (MCPD)

Q
 Am I a Microsoft Certified Professional (MCP) if I earn a Microsoft Certified Professional Developer (MCPD) certification?
A
 The term MCP is used both as a general term for all Microsoft Certified Professionals and as the name of a credential. As an MCPD, you become part of the Microsoft Certified Professional community, with access to all related benefits, information, and activities. You do not earn a credential titled "MCP." You should use the MCPD credential on your resume and in business collateral, thereby indicating your specialty and that you are a member of the MCP community at large.
Q
 I have heard the term "new generation" or "next generation" of certification. What does that mean?
A
 The Microsoft Certification program continually strives to develop certifications that meet the needs of our customers. We heard from IT managers that the proliferation of certifications made it difficult to understand which certifications best meet the needs of their businesses. Individuals told us that they wanted to be able to distinguish themselves from other IT professionals. In response, we created a framework that keeps the number of certifications to a minimum while still allowing individuals to highlight their specialization. Presented as the "new generation" of Microsoft Certifications when they first released, the certifications that Microsoft currently develops for new products are simpler and have a more targeted framework for IT managers to validate core technical skills, professional skills, and architectural skills than in the past. They also provide professionals in the IT industry with a more relevant, flexible, and cost-effective way to display their skills.
Q
 How long will my certification be valid?
A
 All Microsoft Certified Technology Specialist (MCTS), Microsoft Certified IT Professional (MCITP), and Microsoft Certified Professional Developer (MCPD) certifications retire when Microsoft discontinues mainstream support for the related technology. After a certification retires, it still appears on your transcript but is listed as "inactive." In most cases, an upgrade path is available for people who have that certification, which allows them to demonstrate their skills on the newest version of the technology without completing all exams associated with the new certification. The following certifications will not be retired: Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Systems Administrator (MCSA), Microsoft Certified Desktop Support Technician (MCDST), Microsoft Certified Database Administrator (MCDBA), Microsoft Certified Solution Developer (MCSD), and Microsoft Certified Applications Developer (MCAD).

5. Microsoft Certified Solution Developer (MCSD)

Q
 How is the MCSD for Microsoft .NET certification different from the Microsoft Certified Application Developer (MCAD) for Microsoft .NET certification?
A
 An MCSD for Microsoft .NET is a lead developer who designs and develops leading-edge enterprise solutions with Microsoft development tools, technologies, platforms, and the Microsoft .NET Framework. An MCAD for Microsoft .NET uses Microsoft technologies to develop and maintain department-level applications, components, web or desktop clients, or back-end data services, or works in a team that develops enterprise applications. The scope of responsibility for an MCSD encompasses and goes beyond that of an MCAD.
Q
 I thought Microsoft .NET development focused on the Microsoft .NET Framework. Why aren't Microsoft .NET Framework exams included in the requirements?
A
 The core exams for both the MCSD for Microsoft .NET and MCAD for Microsoft .NET certifications are based on using Microsoft Visual Studio .NET as the development environment. Because the Microsoft .NET Framework is an integral part of Visual Studio .NET, the core exams cover the framework as it relates to the specific exam objectives.
Q
 How long will my certification be valid?
A
 The MCSD certification will not retire. It will continue to hold its value in the marketplace as long as there is a need for IT professionals with these skills.

6. Microsoft Certified Systems Engineer (MCSE)

Q
 What is the difference between a certification and a specialization?
A
 A certification validates competency in a specific job role. A specialization validates job-role competency in a specific technical area. Specializations enable individuals who currently have or who are seeking certifications to highlight their focus in a specific field.
Q
 Are MCSE specializations more advanced than the MCSE certification?
A
 No. A specialization provides a way for candidates to show a hiring manager that they focus on a specific technical area. However, the job role proficiency that the certification validates is the same for an MCSE with or without a specialization.
Q
 Which specializations are available?
A
 Messaging and Security specializations are available on Windows Server 2003 and Microsoft Windows 2000 Server.
Q
 Can an exam satisfy both the MCSE elective requirement and a specialization requirement?
A
 Yes. If you have already taken a specialization requirement to satisfy your MCSE elective requirement, you are one step closer to achieving your specialization.
Q
  Is there an MCSE certification on Windows Server 2008?
A
 No. In response to customer requests for certifications that are more targeted and up-to-date, we offer Microsoft Certified IT Professional (MCITP) Server Administrator and MCITP Enterprise Administrator.
Q
 Does MCSE equate to MCITP: Server Administrator?
A
 No, not exactly. The MCITP on Windows Server 2008 requires a new skill set—in some cases, a more robust one—that differs from the skill sets needed for MCSE certifications. MCITP: Enterprise Administrator maps to an actual job role profile, whereas the MCSE certification does not. The latter combines technology and job skills.
Q
 Are the MCTS and MCITP certifications replacing the MCSE and MCSA certifications?
A
 No. The MCSE and MCSA certifications are not being replaced. There is no change to the Microsoft Windows 2000 Server and Windows Server 2003 tracks and certifications. The MCTS and MCITP certifications are for Windows Server 2008.
Q
 Does my MCSE certification expire?
A
 No. Your certifications and specializations will hold their value in the marketplace as long as there is a need for IT professionals with skills in working with Microsoft Windows 2000 Server and Windows Server 2003. The Windows Server 2008 certifications are intended for IT professionals who are using or will be using Windows Server 2008; there is no requirement to upgrade to them.

7. Microsoft Certified Technology Specialist (MCTS)

Q
 How many exams must I typically take to obtain an MCTS certification?
A
 Typically, you must take one to three exams that focus on a key Microsoft product or technology.
Q
 Will additional MCTS certifications be offered?
A
 Yes, as new technologies are released, MCTS certifications will be added.
Q
 Am I a Microsoft Certified Professional (MCP) if I earn a Microsoft Certified Technology Specialist (MCTS) certification?
A
 The term MCP is used both as a general term for all Microsoft Certified Professionals and as the name of a credential. As an MCTS, you become part of the Microsoft Certified Professional community, with access to all related benefits, information, and activities. You do not earn a credential titled "MCP." You should use the MCTS certification on your resume and in business collateral, thereby indicating your specialty and that you are a member of the MCP community at large.
Q
 How long will my certification be valid?
A
 All Microsoft Certified Technology Specialist (MCTS), Microsoft Certified IT Professional (MCITP), and Microsoft Certified Professional Developer (MCPD) certifications retire when Microsoft discontinues mainstream support for the related technology. After a certification retires, it still appears on your transcript but is listed as "inactive." In most cases, an upgrade path is available for people who have that certification, which allows them to demonstrate their skills on the newest version of the technology without completing all exams associated with the new certification. The following certifications will not be retired: Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Systems Administrator (MCSA), Microsoft Certified Desktop Support Technician (MCDST), Microsoft Certified Database Administrator (MCDBA), Microsoft Certified Solution Developer (MCSD), and Microsoft Certified Applications Developer (MCAD).

8. Microsoft Office Specialist Certification (MOS)

Q
 What distinguishes individuals who hold a Microsoft Office Specialist certification from their peers?
A
 Achieving a Microsoft Office Specialist certification helps validate important skills and demonstrates candidates' commitment to growing and documenting their skills.
Q
  Who benefits from the Microsoft Office Specialist certification?
A
 The certification benefits business workers who want to present themselves as truly knowledgeable and differentiate themselves in a competitive job market. It also helps hiring managers make job placement decisions. Managers who hire candidates with a Microsoft Office Specialist certification are helping minimize training costs.
Q
 What processes are in place to ensure high-quality exam questions?
A
 Microsoft Certification exams are developed and reviewed by a team of experts who have extensive experience using Microsoft applications in diverse business and educational settings. Every exam undergoes a pilot test and rigorous analysis before it is released. The purpose of this process is to eliminate exam questions that do not meet standards for technical accuracy, clarity, relevance, and fairness.
Q
 What is the exam format?
A
 Exams are primarily performance-based and conducted in a "live," or simulated, environment. Exam candidates are asked to perform a series of tasks to clearly demonstrate their skills. For example, an Office Word 2007 exam might ask a user to balance newspaper column lengths or keep text together in columns.
Q
  How long does a typical exam take?
A
 A typical exam takes up to 90 minutes. Individual efforts are measured for both knowledge and efficiency.
Q
  What kind of exam preparation is necessary?
A
 Candidates can prepare for exams on their own or find outside training for the practice, resources, and support needed. Each exam has a preparation guide that lists available resources.
Q
 Where can I find my exam results?
A
 Exam results are displayed on your screen immediately after you complete an exam. Those who pass will receive (by mail) an official certificate within approximately two to three weeks.
Q
 If I do not pass an exam, can I have a refund?
A
 No, Microsoft does not offer refunds for exams you do not pass or exam appointments you miss.
Q
 Can I still earn a Microsoft Certified Application Specialist (MCAS) certification?
A

No. The certification formerly known as the Microsoft Certified Application Specialist (MCAS) has been renamed Microsoft Office Specialist (MOS). You can still earn a certification to demonstrate your skills in using the 2007 Microsoft Office System and the Windows Vista operating system, but the name of the certification has been changed from MCAS to MOS.

Q
 I earned a Microsoft Certified Application Specialist (MCAS) certification. Is it still valid?
A
 Yes. Your MCAS certification is still valid. Your transcript will be updated to include the new certification name and you will be issued a new certificate. We will send you an e-mail message outlining the next steps. If your e-mail address is different from what we have on file, please contact us.
Q
  Why was the name changed from Microsoft Certified Application Specialist (MCAS) to Microsoft Office Specialist (MOS)?
A
 Our partners, certified professionals, and the IT community at large requested we rebrand the Microsoft Certified Application Specialist (MCAS) certification and bring it under the Microsoft Office Specialist (MOS) umbrella to portray a stronger visible alignment with the Microsoft Office brand. Now all of the Microsoft Office certifications are under the same name: MOS. By leveraging the brand recognition of MOS, you can earn more recognition for the same certification. For example, earning a series of MOS certifications is more recognizable on a resume than a different certification name for each version of Microsoft Office. This branding applies to all versions of Microsoft Office programs, including Microsoft Office 2000, Microsoft Office XP, Microsoft Office 2003, the 2007 Microsoft Office System, and Microsoft Office 2010, as well as the certifications for Windows Vista and Windows 7.
Q
 Will I find out whether my answer to a specific question was correct or whether I would have passed if I had gotten it right?
A
 Exam development staff members will evaluate your exam challenge, based on the information that you submit (the required information is listed in previous answer). However, in the interest of exam security, you will not be informed whether your response was correct. If your challenge is validated and a different result on the question would have resulted in your passing the exam, you will receive your Microsoft Office Specialist certificate in the mail.